Back to search results
Publish date: 14.03.2022

Customer Service Specialist for Dyson (French language)

Start date:
Salary conditions:
1290.0 EUR
Job offer information
Our client is CPM -an outsourcing company, where the people create and deliver insight-led sales, marketing and customer experience strategies for TOP brands worldwide. Dyson - premium producer and seller of electrical equipment for households and commercial buildings - is the brand for which CPM Customer Service Staff will be providing the best service in these areas: - Handling inbound calls, e-mails, chat messages coming from existing and potential customers - Serving as the first contact point for customers, promoting the brand and ensuring the best customer experience - Helping customers with their enquieries from areas: troubleshooting issues with their Machines, Machine Registration, Ordering Spares, Exchanges and Refunds and all other Customer Service related issues - Understaning the products, promoting the newest technologies and updates and engaging in conversation about the latest news with customers - Entering all relevant data coming from the customer to various internal systems, reporting
Employee requirements
Language skills: French+English – B2 (and higher) level (fluent, confident in spoken and written form); Customer oriented, communicative, good listener Patient, calm, able to multitask (talk and type at the same time) Pro-active, proposing solutions Ambitious, goal-achieving Open to continuous improvement and training
Benefits of work
Work conditions and benefits - Permanent unlimited contract with 3 months probation period - Work in shifts (8-17, 9-18, 11-20:00) plus weekends - max 2 in a month - You follow your shift plan given by your Team Leader 4 weeks in advance - Basic salary 1290 + allowance and bonuses - 100€ meal vouchers (without contribution of employee) - 5 extra holiday days - 50€ transportation/HO allowance
Language requirements
French - C1/C2
Company information
Our client is an outsourcing company, where the people create and deliver insight-led sales, marketing and customer experience strategies, wherever and whenever their clients’ customers and shoppers can be influenced.

Similar job offers

Administratívny pracovník s francúzštinou alebo holandčinou - aj absolventi/HOME OFFICE!
1600.0 - 1375.0 EUR

Job offer detail
Customer claims specialist with French and English language
1600.0 EUR

Job offer detail

Contact us

    We process your personal data in order to process your request. For more information, see privacy policy.