Helpline angent with German language

Job offer information

We are looking for German-speaking customer support specialists for the new contact center. Possibility to work from home! Job description: - Handling incoming calls, e-mails, chat messages from existing and potential customers - Helping customers We are looking for German-speaking customer support specialists for the new contact center. Possibility to work from home! Job description: - Handling incoming calls, e-mails, chat messages from existing and potential customers - Helping customers with their questions in the areas of: company product troubleshooting, product registration, exchanges and refunds, and all other customer service issues - Product support, promotion of the latest technologies and updates, and conversation about the latest news with customers - Entering all relevant data coming from the customer into various internal reporting systemswith their questions in the areas of: company product troubleshooting, product registration, exchanges and refunds, and all other customer service issues - Product support, promotion of the latest technologies and updates, and conversation about the latest news with customers - Entering all relevant data coming from the customer into various internal reporting systems

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Employee requirements

Excellent knowledge of German and fluent in English Communication skills Team player Ability to work under stress

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Benefits of work

- A unique opportunity to be part of a green field project and to be in the creation of a new shred service center - Opportunity for career growth - Active use of foreign languages and continuous improvement - Above-standard meal allowance - Quality training - during the training it is necessary to be in Bratislava for 3 days

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Language requirements

German - C1/C2,English - B1/B2