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Publish date: 10.11.2021

OTC Communication lead

Locality:
Bratislava
Contract:
Full-time
Industry:
Accountancy & Finance, Administration, Management & Consulting, Professional Services
Start date:
Immediately
Salary conditions:
od 2000.0 EUR
Position:
white-collar-worker
Job offer information
For our client, international company based in Bratislava, we are searching for a candidate who has several years of experience with stakeholder management, data reporting and analysis and likes to take lead to improve the customer experience. Job reponsibilities: - building strong network across teams and business stakeholders - key contact person for accounts receivable process - analysis of customer feedback and identifying of improvement plans - deep dive process analysis and providing the route cause analysis based on facts and data - analysis of complex or problematic cases including escalation management - Improving NPI score - adjusting and improving existing reports and dashboards
Employee requirements
- fluent in English (C1) - able to build rapport quickly with senior leaders and key stakeholders - proven skills from customer relationship roles - experience in data analysis and projects - proven experience with escalation management
Benefits of work
- competitive salary - yearly bonus - home office possibilities - extra holidays and sick days - flexible working hours - sabbatical - language courses and more
Language requirements
English - C1/C2

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