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Dátum publikovania: 20.08.2021

Customer Service Specialist for Dyson (French language)

Dátum nástupu
Platové podmienky
od 1290.0 EUR
Informácie o pracovnej ponuke
Our client is CPM -an outsourcing company, where the people create and deliver insight-led sales, marketing and customer experience strategies for TOP brands worldwide. Dyson - premium producer and seller of electrical equipment for households and commercial buildings - is the brand for which CPM Customer Service Staff will be providing the best service in these areas: - Handling inbound calls, e-mails, chat messages coming from existing and potential customers - Serving as the first contact point for customers, promoting the brand and ensuring the best customer experience - Helping customers with their enquieries from areas: troubleshooting issues with their Machines, Machine Registration, Ordering Spares, Exchanges and Refunds and all other Customer Service related issues - Understaning the products, promoting the newest technologies and updates and engaging in conversation about the latest news with customers - Entering all relevant data coming from the customer to various internal systems, reporting
Požiadavky na zamestnanca
Language skills: French+English – B2 (and higher) level (fluent, confident in spoken and written form); Customer oriented, communicative, good listener Patient, calm, able to multitask (talk and type at the same time) Pro-active, proposing solutions Ambitious, goal-achieving Open to continuous improvement and training Flexible, able to start in September or October 2021
Benefity práce
Work conditions and benefits - Permanent unlimited contract with 3 months probation period - Work in shifts (8-17, 9-18, 11-20:00) plus weekends - max 2 in a month - Basic salary 1290 + allowance and bonuses (average monthly salary 1400-1500€) - 100€ meal vouchers (without contribution of employee) - 5 extra holiday days
Jazykové požiadavky
French - C1/C2
Informácie o spoločnosti
Our client is an outsourcing company, where the people create and deliver insight-led sales, marketing and customer experience strategies, wherever and whenever their clients’ customers and shoppers can be influenced.

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